Live / Sports
From RTP and volatility to Asian handicap and KYC, this glossary covers the terms you see while browsing the lobby, reading information conditions, or checking your account wallet. We have grouped them by where they appear so you can find what you need quickly.
When you understand what a term actually means, you make sharper decisions at every step. Knowing the difference between volatility and RTP changes how you pick a slot.
The lobby surfaces different vocabulary depending on which section you open. Game pages use mechanics language. Sports markets use odds language. Your wallet and deposit page use payment language. Information pages use condition language. Here is where each family lives.
RTP, volatility, RNG, payline, multiplier and feature round — these appear on individual slot and table game pages. Joker, PlayStar, PG Soft, Pragmatic Play and Spadegaming each publish mechanic details inside the game screen or its information panel, where the provider has chosen to expose them.
Asian handicap, over/under, decimal odds, fractional odds and match line — these live in the sportsbook section. When you open a cricket or football market, the odds format shown depends on your account display settings, which you can adjust from the account menu.
Deposit, withdrawal, e-wallet, KYC, account balance and pending transaction — these appear in the wallet and account pages. Your Rocket or Upay transaction history is shown there alongside status labels like pending, processing and settled.
Wager requirement, rollover, minimum odds, qualifying deposit and validity period — these are written into each information's terms page. Read the conditions section before using a information so you know exactly what the rollover applies to and how long the window runs.
The six terms below appear most often in slot and table game descriptions. Each definition is plain and brief — enough to know what you are looking at when the term appears on screen.
RTP stands for Return to Player. It is the theoretical percentage of wagered money a game returns over a very large number of rounds.
House edge is the mathematical advantage the platform holds on any given game. It is the complement of, the house edge is 4%.
Volatility describes how a slot distributes payouts over time. High volatility means fewer wins but larger amounts when they land. Low volatility means more frequent wins at smaller values. The provider usually labels this in the game details, though not every title exposes it.
A wager or turnover requirement is the total amount you must bet before a balance tied to a information becomes available to withdraw.
In slot terminology, a jackpot refers to the highest prize-level payout the game offers. Some slots have a fixed jackpot set by the provider; others have a progressive jackpot that grows with bets placed across sessions. The type and size are published inside the game details.
A live dealer game streams a real human dealer running a table in real time — usually baccarat, roulette or blackjack. You place bets through the screen interface while watching the dealer deal or spin. Titles like Baccarat Lantern and Teen Patti Spin run in this format.
These six terms belong to the sportsbook, wallet and account areas of the platform. They come up when you are reading a market, making a Rocket or Upay transaction, or verifying your account.
Asian handicap is a sports betting format that removes the draw outcome by giving one team a virtual head start. It is common in football and cricket markets.
Over/under is a market where you bet on whether a measurable outcome — runs in cricket, goals in football, total points — will be above or below a line set by the sportsbook
Rollover is another word for wager or turnover requirement on a information. It specifies how many times you must bet a qualifying amount before withdrawal is available.
An e-wallet is a mobile-based digital wallet that holds funds you can use for deposits and withdrawals without a bank account. Rocket and Upay are e-wallets supported on this platform. You link your mobile number to your account wallet and transact directly from the app.
KYC stands for Know Your Customer. It is the identity verification process required before withdrawals are processed or account limits are raised. The account page shows which documents are needed. Completing KYC clears the hold on transactions moving to Rocket or Upay.
Account controls are settings available in your account menu that let you manage how you interact with the platform. These include session and spending management options. The controls page in your account shows what is currently available and how to apply or adjust each setting.
Knowing a definition in isolation is one thing. Seeing how several terms work together during an actual session is more useful. Say you are browsing slots and you open a PG Soft title. The information panel shows RTP and volatility.
When a slot's information panel shows high volatility, adjust your stake to extend your session through the lower-frequency feature rounds. This is a decision that uses the published game data directly — no guesswork needed.
In a Live Cricket Spot market, the Asian handicap line sits beside the team names. Reading it tells you how many runs one side needs to cover for your bet to settle as a win, independent of the match result.
If your account wallet shows a locked balance, open the active information's conditions tab. The rollover figure tells you exactly how much bet activity is still needed before that balance moves to a withdrawable state via Rocket or Upay.
A pending label on your Upay withdrawal usually means a KYC document is still unverified. The account verification page lists which document is outstanding and how to submit it, so you can resolve it without contacting support first.
If a term in the lobby, a information condition or a transaction status label is not covered here, the support team can explain it. Use the routes below exactly as published on the platform.
The live chat button is visible when you are signed in. Open it from any page in the lobby to ask about a term, a information condition or an account status label. The team responds in the same chat window.
For longer questions — such as a detailed explanation of a rollover condition or a KYC document query — send a message through the email contact form in the support section. Include your account reference for a faster response.
The help centre pages cover frequently asked account and payment questions, including how Rocket and Upay transactions are recorded in your wallet history. Browse by topic or search for the term you want explained.
These questions are about how the features behind these terms actually work on the platform — distinct from the definitions above.
Open the slot title and look for the information or details icon — usually a small 'i' button on the game screen. If the provider has chosen to publish RTP for that title, it appears there. Not every game exposes this figure, so availability varies by studio.
Go to the information section of your account after opting in. Each active information has a conditions link. Open it to see the rollover multiple, the minimum odds threshold if one applies, and the validity window. The wallet page shows your progress toward completing the requirement.
Yes. Open your account settings and look for the odds format preference. You can switch between decimal and fractional formats. The change applies across all open markets the next time you load a sportsbook page, including cricket and football lines.
KYC is usually triggered when you reach a cumulative withdrawal threshold or when the platform's verification process flags your account for a document check. Your account page will show a notification with the specific document requested and the submission method.
When you initiate a deposit from your account wallet, select Rocket as the method and follow the steps shown on screen.
Open the transaction history section inside your account wallet. Each entry shows the method — Rocket, Upay or other supported rail — along with the current status: pending, processing or settled. If a transaction stays pending, the help centre explains the next step to take.